Get More Positive Reviews
Online reviews are the most important factor in attracting new business for any towing company. Studies show that 90% of potential tow customers read online reviews. Whiterail is an automated platform that harnesses the power of happy customers to get feedback and positive Google and Yelp reviews. Whiterail is proven to increase Google ranking, online reputation, and boost revenue by over 8%.
How it works
Every time a tow is closed out in Omadi, Whiterail automatically sends customers a feedback request via SMS text message asking them to please rate their experience. Happy customers are encouraged to share their reviews publicly on Google and Yelp. Unhappy customers are able to vent privately.
Reward top performing employees and fix issues before they start
The Omadi and Whiterail integration allows towing companies to get operational feedback in real-time. Employee performance reporting from Whiterail allows management to implement incentive programs to hold individual drivers and dispatchers accountable for their work. This job feedback helps to boost employee morale, driver retention, and address training needs.
Everything you need in one platform
Simple yet powerful, Omadi allows you to do everything you need from tracking to management.
Whiterail is one of our most important tools. It helps us to monitor our operations with customer feedback and then get Yelp and Google reviews when customers are happy. It integrates with our dispatch software so it’s effortless.Joey Gagne
30 years of running every type of call around the Capital Beltway… thank you Omadi! You have made my life so much easier. I find myself being more efficient… I can honestly say… my paycheck has improved ever since we got Omadi. It’s really quite simple… Get Omadi = tow more cars.Darin Bolt
Omadi and Whiterail are focused on offering services that will increase revenue for the towing industry.
To learn more about the Omadi and Whiterail integration request a live demo.