The Omadi Platform

Built with the user in mind to satisfy the day-to-day demands of towing operators, dispatchers, and management.

The Right Tools Make ALL the Difference

We work closely with our clients to understand their needs to build a robust towing and auto service software platform. The platform is continually evolving and improving as we work to change the industry for the better.

Mobile App

 

w

Alerts & Notifications

 

Billing & Invoicing

 

Digital Dashboards

 

Photo Management

 

Account Management

Drag & Drop Dispatch

 

Fleet Management

b

Custom Forms & Reports

Integrated GPS Tracking

 

Payroll & Commissions

 

l

E Signature Capturing

 

The Right Tools Make ALL the Difference

We work closely with our clients to understand their needs to build a robust towing and auto service software platform. The platform is continually evolving and improving as we work to change the industry for the better.

Mobile App

 

w

Alerts & Notifications

 

Billing & Invoicing

 

Digital Dashboards

 

Photo Management

 

Account Management

Drag & Drop Dispatch

 

Fleet Management

b

Custom Forms & Reports

Integrated GPS Tracking

 

Payroll & Commissions

 

l

E Signature Capturing

 

Amateurs Compete. Pros Create.

We’ve always sought to bring cutting-edge solutions to our customers. Creating a product that meets a huge range of needs is very challenging, but the need has never been greater.

We’ve never been shy about our pledge to take towing operations “paperless.” Some of you may be thinking that’s impossible due to various county and state regulations. We’ve found, however, that digitally recreated forms are accepted and in many cases preferred.

Gone are the days of poor handwriting, lost tickets, and duplicate files. Taking your tow business paperless is just one of the many ways that we aim to be the professional leader in the towing software arena. Better connect dispatch, drivers, and clients than ever before with Omadi.

Dispatching Done Right

Drag-and-drop. It’s that simple. Quickly see “jobs to be done” and a list of active drivers. Drag the job to the driver and track the job status with changing color in the Dispatch Dashboard.

Accurate ETAs

Provide clients with more accurate ETAs based on current traffic patterns.

Drag-and-Drop

Dispatching made intuitive with the Omadi Dispatch Dashboard.

Z

Color Code Status

Know the status of every active event simply by looking at the color of the field.

Make a Driver’s Job Simple

Driver’s have a complex job that requires speed, accuracy, and know-how. It’s important that the tools they use help to optimize their workload, not hinder it. The Omadi app sends data back-and-forth between a smartphone or tablet and dispatch. With these tech tools, drivers and dispatchers are more connected than ever. Help your team succeed with Omadi.

Go Paperless

We’ve talked to countless tow operations across the country who are terrified about “going paperless.” Now, after having completed the process, they can’t ever imagine going back. What growth opportunities are you missing out on by not letting go of the past?

Get the Demo

Can Your Tow Ticket Do This?

Give your employees the tools they need to get the job done right.

Photo Management

Time, date & location-stamped photos saved directly to the cloud.

Account Details

Have all of the necessary account info in the palm of your hand.

Real-Time Updates

Minimize the calls and radio messages between dispatch and drivers with real-time updates to event status.

GPS Tracking

Know when and where your drivers are during their shifts, helping you get the right job to the right driver ASAP.

Provide Transparency to Your Clients

The Omadi Client Portal has a variety of applications. It’s an additional tool in your arsenal that takes your business to the next level.

Property Management

Give property managers real-time details about the parking enforcement happening on their property. From photos of the parking violation, Do Not Tow lists and parking enforcement actions waiting for approval, property managers will have the details they need to inform their tenants.

Police Departments

With the Client Portal, Police Departments have the ability to directly create and dispatch jobs to your operation. This speeds up the process and gets you the jobs you’re looking for. PD’s will also be able to see reports of all the calls completed by your operation showing the great service you provide.

Account Management

Do you have shops, dealerships or other accounts that you tow for on a regular basis? The Client Portal is made for them as well. They can directly see any outstanding invoices they have, which will help to get you paid faster. They even have the ability to schedule tows so you’ll be able to plan accordingly.

Fast. Simple. Done.

Additional Client Portal Features

Whether you’re a property manager or police dispatcher, the Omadi Client Portal has the tools you’ve always been asking for.

Photos of Violation

Ever had a tenant who’s frustrated their car got towed “wrongfully?” Have access to real-time photos of the violation with inalterable time, date, and location stamps.

Digital Parking Log

Keep a digital log of your parking permits in Omadi. You finally have complete transparency to see all active permits.

Request a Tow

Have clients directly submit a vehicle that needs to be towed without a single phone call. Clients can simply request a tow through the online portal.

Do Not Tow List

Creating a Do Not Tow List categorizes vehicles that are exempt from all parking enforcement actions. The Omadi app will not allow your towing service provider to tow vehicles on the list.

Additional Client Portal Features

Whether you’re a property manager or police dispatcher, the Omadi Client Portal has the tools you’ve always been asking for.

Photos of Violation

Ever had a tenant who’s frustrated their car got towed “wrongfully?” Have access to real-time photos of the violation with inalterable time, date, and location stamps.

Digital Parking Log

Keep a digital log of your parking permits in Omadi. You finally have complete transparency to see all active permits.

Request a Tow

Have clients directly submit a vehicle that needs to be towed without a single phone call. Clients can simply request a tow through the online portal.

Do Not Tow List

Creating a Do Not Tow List categorizes vehicles that are exempt from all parking enforcement actions. The Omadi app will not allow your towing service provider to tow vehicles on the list.

See What Others Are Doing

Morgan Towing is using Omadi Mobile Management to change the way they do business. After becoming slaves to the paper trail of their traditional process, Morgan Towing & Recovery made the move to Omadi’s digital tow tickets. This has helped to greatly increase their efficiency which was necessary with their high tow volume. They were able to save countless hours each week in office staff time—information that used to take an hour to find could be found within a few clicks of their mouse. They now have greater visibility into their business than ever before.

See What Others Are Doing

Morgan Towing is using Omadi Mobile Management to change the way they do business. After becoming slaves to the paper trail of their traditional process, Morgan Towing & Recovery made the move to Omadi’s digital tow tickets. This has helped to greatly increase their efficiency which was necessary with their high tow volume. They were able to save countless hours each week in office staff time—information that used to take an hour to find could be found within a few clicks of their mouse. They now have greater visibility into their business than ever before.

See What Others Are Doing

Morgan Towing is using Omadi Mobile Management to change the way they do business. After becoming slaves to the paper trail of their traditional process, Morgan Towing & Recovery made the move to Omadi’s digital tow tickets. This has helped to greatly increase their efficiency which was necessary with their high tow volume. They were able to save countless hours each week in office staff time—information that used to take an hour to find could be found within a few clicks of their mouse. They now have greater visibility into their business than ever before.

See What Others Are Doing

Morgan Towing is using Omadi Mobile Management to change the way they do business. After becoming slaves to the paper trail of their traditional process, Morgan Towing & Recovery made the move to Omadi’s digital tow tickets. This has helped to greatly increase their efficiency which was necessary with their high tow volume. They were able to save countless hours each week in office staff time—information that used to take an hour to find could be found within a few clicks of their mouse. They now have greater visibility into their business than ever before.

No Matter What You Do, We’ve Got You Covered

We strive to build the best platform so you can do more of what you’re best at.

Private Property Impound

At its core, Private Impounding is about making neighborhoods safer, communities cleaner, and tenants and businesses satisfied. At the same time, you’re also looking to make a living. Our Private Impound module helps you to do both. Using the Omadi app, drivers can take pictures that are automatically time, date and location stamped. Each property can customize enforceable violations as well. We will help you to provide better service, higher levels of accountability, and more transparency than ever before.

Heavy Duty

Heavy Duty towing dispatching is made easy with Omadi. Everything is web-based so everyone—dispatch, drivers, management, etc.—is updated in real-time. “Job Status” time and location is automatically pulled as the driver updates the job’s progress. On the Live Dispatch Dashboard, Dispatch can see exactly where all of the company assets are in real-time making it easy to get the right equipment to the right job ASAP. ETA’s are automatically calculated and the fastest route can be “fetched” with the click of a button.

Police Towing

Increased regulations, insurance costs, and payroll―you know all too well that towing isn’t cheap. Omadi can help you keep what’s rightfully yours by offering a Client Portal which can be used by municipalities. This gives them the transparency and reporting capabilities they want (photos, time, date, location, etc.) without you having to pay out for third-party oversight. You can even provide police departments access to request tows and manage other tow vendors right in the Omadi platform.

Motor Club

For many roadside towers, working with multiple Motor Clubs simultaneously can become a nightmare. Because each motor club has unique processes and specific forms, tracking cash flow and company output becomes increasingly difficult. To help you streamline your workflow and reduce response times, Omadi is integrated with the industry’s top Motor Clubs, including Allstate, Road America, Quest, NSD and more. These integrations, in turn, help increase towing volume and result in higher overall ratings.

No Matter What You Do, We’ve Got You Covered

We strive to build the best platform so you can do more of what you’re best at.

Private Property Impound

At its core, Private Impounding is about making neighborhoods safer, communities cleaner, and tenants and businesses satisfied. At the same time, you’re also looking to make a living. Our Private Impound module helps you to do both. Using the Omadi app, drivers can take pictures that are automatically time, date and location stamped. Each property can customize enforceable violations as well. We will help you to provide better service, higher levels of accountability, and more transparency than ever before.

Heavy Duty

Heavy Duty towing dispatching is made easy with Omadi. Everything is web-based so everyone—dispatch, drivers, management, etc.—is updated in real-time. “Job Status” time and location is automatically pulled as the driver updates the job’s progress. On the Live Dispatch Dashboard, Dispatch can see exactly where all of the company assets are in real-time making it easy to get the right equipment to the right job ASAP. ETA’s are automatically calculated and the fastest route can be “fetched” with the click of a button.

Police Towing

Increased regulations, insurance costs, and payroll―you know all too well that towing isn’t cheap. Omadi can help you keep what’s rightfully yours by offering a Client Portal which can be used by municipalities. This gives them the transparency and reporting capabilities they want (photos, time, date, location, etc.) without you having to pay out for third-party oversight. You can even provide police departments access to request tows and manage other tow vendors right in the Omadi platform.

Motor Club

For many roadside towers, working with multiple Motor Clubs simultaneously can become a nightmare. Because each motor club has unique processes and specific forms, tracking cash flow and company output becomes increasingly difficult. To help you streamline your workflow and reduce response times, Omadi is integrated with the industry’s top Motor Clubs, including Allstate, Road America, Quest, NSD and more. These integrations, in turn, help increase towing volume and result in higher overall ratings.

Omadi Platform Pricing

Over the years we’ve gone through a variety of pricing structures and we’ve learned a lot from each. The main take away we’ve found is that every towing operation is unique. That’s why we’ve opted for an a la carte breakdown of our product. Get exactly what you need, when you need it. We feel that you should pay for what you use, not simply what is in a “stock” package.

Core

starting at

$149/mo

$129/mo with annual prepay

10 Users

Anyone who uses either the mobile app or Omadi web portal is considered a “user.” User roles—ie. Driver, Dispatcher, Manager, etc.—have customizable permissions so that they see only what they need to see.

b

General Tow Forms

Just like different jobs require different tools, Omadi has built forms that have been optimized for specific tow types—Account/COD, Club, PD, etc.  While many of the fields within each form are similar, each form is unique.

Quickbooks Online

The QuickBooks Online making it quick and easy to sync invoice and payment information between Omadi and QuickBooks.

MISC Invoice

The miscellaneous invoice can be used to create an invoice for anything that is not related to towing.

Training

Omadi Training will consist of two training calls and one wrap up call. We know how important your time is so we’ve found that it’s best to complete this process within two weeks so that you can hit the ground running with your new system.

Online Support

We’re here to support you and help you be successful not only with Omadi but your business. We utilize a support ticket system to best gather the info we need to help you. We do everything we can to respond to each ticket within 24 hours.

Add-On Options

Here are a few of our Add-On options. Contact an Omadi Rep for details on pricing and additional Add-On options.

Add-On

Includes

User Package
  • Additional 5 Users
PPI Module
  • PPI or Boot Form
  • Tag/Sticker Form
  • Digital Parking Log
  • Do Not Tow Form
Client Portal
  • Real-Time Photos
  • Event History Log
  • Request a Tow/Service
Fleet Expense Upgrade
  • Fuel Stop
  • Maintenance
  • Fleet Cost Report
State Form Library
  • State of Operation Form
  • Updated by Client request
Inspection Form
  • Complete vehicle inspection form available in app
Single Form Upgrade
  • Copart/IAA Form
  • Service Form
  • Transportation Form
  • Environmental Form

Add-On Options

Here are a few of our Add-On options. Contact an Omadi Rep for details on pricing and additional Add-On options.

Add-On

Includes

User Package
  • Additional 5 Users
PPI Module
  • PPI or Boot Form
  • Tag/Sticker Form
  • Digital Parking Log
  • Do Not Tow Form
Client Portal
  • Real-Time Photos
  • Event History Log
  • Request a Tow/Service
Fleet Expense Upgrade
  • Fuel Stop
  • Maintenance
  • Fleet Cost Report
State Form Library
  • State of Operation Form
  • Updated by Client request
Inspection Form
  • Complete vehicle inspection form available in app
Single Form Upgrade
  • Copart/IAA Form
  • Service Form
  • Transportation Form
  • Environmental Form

Still Haven’t Convinced You?

We have a saying at Omadi: “A rising tide raises all ships.” We believe in partnerships not just client/vendor relationships. We want you to succeed, and we will do all we can to make sure you have a great experience with Omadi.

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