Mercury Send at the Baltimore Tow Show, November 2016.
My name is Adam David’s and I’m the founder of mercury send text message for business and basically what we offer to the towing industry is a communications platform via text message because a lot of dispatch are unable to get in touch with their customers via the phone.
A lot of the calls gets missed or they get deliberately missed so this is a way for them to text message their customers. Keep in touch with them while the truck is on the way and also after the service so they can send a follow-up text message asking the customer you know were they happy with the service. Customers will always read the text and more than likely respond to that text message so it gives that company a much faster and verifiable way to get in touch with that customer rather than the phone and that’s what we do.