Case Studies

Morgan Towing & Recovery

“It was like it was a one shot deal to all the problems that we were trying to find 8 different things to solve them. Omadi was the ANSWER”

“I would promote this to anybody in the towing industry, even though I know the towing industry is a very competitive business. If anybody wanted to do better in the towing business I would recommend that they use Omadi. I feel like even though I have a Morgan Towing & Recovery shirt on, I feel like I’m wearing an Omadi hat, supporting them.”

– Nik Morgan, Owner of Morgan Towing & Recovery.

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SouthSide Towing

“Omadi makes an easier sell for property managers because…they can see what’s going on with their property. It’s all a click away. Omadi was the only towing software out there that would work for our needs. Emailing photos to managers, documenting it, online version so you can have multiple locations dispatching. We like to use Omadi because it [automatically] emails photos to the managers once the vehicle is in tow.”

– David Padua, Owner of SouthSide Towing

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Kwik Tow

“In the long run, Omadi is saving all of us. We have a lot of people who come and claim damage on their vehicle that we didn’t actually do thinking they can get one over on us. So the drivers have to take those pictures.  I automatically tell the drivers, Soon as pull up on a car, take a picture and put it in the system so I know that’s what you are doing. The tracking system is really great too for finding our drivers when we get a PD (Police Department) call. I need to see who’s closest because we only have a 30 minute window to get somebody there. The GPS system is awesome for that too.  Omadi is great. It really does a whole lot for us at Kwik Tow.”

– Jennifer -Dispatcher, Kwik Tow

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Urban Tactical

We are already had a large customer base to begin with—once we launched Omadi, our customer database skyrocketed because [we were] getting referrals from…managers in the communities saying, “You’re going to love their system!” And that’s actually been a really huge help to us over the last two years that we’ve had [Omadi]. We’ve skyrocketed in our referrals from our current customers just because they love what we offer.

-Dan Godbehere, General Manager at Urban Tactical Security & Towing

Citywide Security Services

“We wanted to be able to give our clients some accountability. We wanted to be able to say, we know for a fact our officers are where we say they are. Omadi helps us solve those problems by giving us a GPS tracking of our officer’s locations when they are on property, when they’re making notations it allows us to track them in real-time. A supervisor can log into a tracking and actually track the officer and see exactly where they are every second that they’re on our properties and actually logged into the system. So it allows 100% accountability for the officer’s standpoint, but it also allows us to move them to an area that we need them.”

-Captain Dennis Erickson, Citywide Security Services

What Our Clients Are Saying:

 

My paycheck has improved ever since we got Omadi.
30 years of running every type of call around the Capital Beltway… thank you Omadi! You have made my life so much easier. I find myself being more efficient… I can honestly say… my paycheck has improved ever since we got Omadi. It’s really quite simple… Get Omadi = tow more cars.

Pros: Having calls sent to me in Omadi and being able to VIEW the call is wonderful, built in NAVIGATION is better and all of the integrated FAIL SAFE features ELIMINATE mistakes.

Recommendations to other buyers: If you are reading this… you need Omadi. You really do. You have questions about your business… and Omadi has the answers all you have to do is ask.

Darin Bolt Often, Dominion Towing

Everything is dispatched quicker!
When we first started, we all thought it was going to be too hard. Were we wrong. No more wet tickets in the rain. The autofill after putting tag info in is way less time consuming. Everything is dispatched quicker. Great, is all omadi , can be.

Pros: Not keeping up with tickets, and keeping money separate.

Cons: Nothing i dislike about this.

Recommendations to other buyers: Try it.

Steve Williams, Wrecker driver, Morgan towing and recovery

Omadi makes life a breeze.
Omadi makes life a breeze. Simple to use. Easy peezy. For years we knew we needed to do something in regards to streamline or digital management of data… we just prolonged the experience because of the uncertainty. Truth be told our success level has been stellar… and we didn’t see the need to spend more money in order to do the same thing we were already doing. After being somewhat leery of the implementation process being an extreme under taking for a few years we performed our due diligence and researched the major players in the towing management field, settled on Omadi, jumped in with both feet and never looked back. There is zero doubt that we made the right decision and could not be happier.

Pros: The software is super easy to use whether you are towing, managing, doing payroll, dispatching or maintaining your fleet. Couldn’t be easier. It just couldn’t.

Recommendations to other buyers: Every day that goes by that you operate your business without Omadi Mobile Management is another day you have fallen further behind.

Ken Allen, The Boss, Dominion Towing

Helped Increase the Value of My Business and Life
For the first time in 20 years I’ve been able to see the whole picture of my company in one place. The software has helped me streamline most everything in my business. My costs have gone down substantially and efficiency has increased. I had been waiting a long time for someone to introduce technology into the towing business and they finally did it. Works amazing for acquiring new properties as well as keeping the current ones. Great product, great people.

Michael DeLoach, CEO at Bexar Towing

Finally Great Software and Great Tech Support !!!
Over the last five years we have been building our business, we are at 14 trucks strong and growing, We tried a few different software programs and soon found out which ones were good or better or great…. Most are Good but lack tech support some were great but lack add on features or charge for every little feature, and others where just smoke and mirrors …JUNK !!

Finally Omadi arrives !!! really good software that you can change add /remove features , tailor to your specific needs…… and they are fast on the tech support,,,, Being Cloud based and smartphone user friendly makes all the difference….The few problems we did encounter were mostly us not knowing what we were doing… but when there was an issue they did get it resolved in a fast manner, At this point we are completely satisfied with the software and tech support.. and would recommend them to everyone…So they rate a GREAT !! In this industry we need every advantage we can get and this only helps…..

Timothy Ward, Operations Mgr. at Safari Towing

Ease of Use
I have used them at 2 different companies and they have helped us increase our business. I would recommend for any company.

Chris Taylor, Operations Officer at QRF Parking Solutions

The Best Software for Dispatch, Invoicing, and Overall Transportation Fleet Management!
After searching for months to cut costs and maintain low overhead in a difficult economic time for oilfield services companies, we began searching for software that would allow us to scale back our number of employees not involved in revenue generation. We demo’d around 15 software suites and found Omadi to be the best option. The ease of use, integration, and simplification from driver tracking to final invoicing has made Omadi worth its weight in oil! We are able to downsize our back office and rely more on our dispatchers to do the manual entry; freeing management up to oversee our fleet without having to spend countless hours combing through paper bills and matching them up for invoicing purposes.

The mobile app allows our drivers to fill in only needed information, while our dispatch team enters the rest. This cuts down on human error and the problem of sloppy handwriting or lost field tickets. The drivers take a picture of their weight tickets and attach it to their current load information that can then be invoiced within seconds of a job being complete. Anyone in the business knows the frustrations of waiting for a driver to Transflo or Camscan a ticket to the office and then match it up with the correct load. The time we used to spend on these redundant tasks allows us to better plan our logistics and save money on fuel and minimize minor errors that typically add up to thousands of dollars. Omadi has allowed us to cut costs by around 30%!

Omadi is also fully customizable with a little bit of tech knowledge. By not having to rely on developers and the oft repeated “When enough of our customers request that be added, we will be able to spend the development time on your request,” we are able to customize the software and mobile application within minutes. Omadi has brought our oilfield services company into the twenty-first century and is allowing us to stay busy and profitable in a very lean time.

Albert McGarity, COO at Lazarus Oilfield

Incredible Customization and Flexibility!
You can really make this software your own! If you’re willing to learn, their support team will teach you how to make your own customizations. From things as simple as creating custom reports and changing the title of forms to make more sense to our employees, to creating custom forms, the possibilities are almost limitless. Even better, they give an appointed person at your company access to make these changes and updates whenever they’re needed. Their support team has always been responsive and very helpful in training us on new features. Our productivity has increased immensely!

-Jake Schatz , Driver Manager / Account Manager at Bexar Towing

It Makes Life a lot Easier.
We’ve been using Omadi for just over two years. It makes life a lot easier. Before Omadi, everything was done on a spreadsheet. So we had to flip through sheets of paper to find properties. With Omadi, we can just type it in and everything is right there.

-Mike Dispatcher, Kwik Tow

Omadi is Saving All of Us.
In the long run, Omadi is saving all of us. We have a lot of people who come and claim damage on their vehicle that we didn’t actually do thinking they can get one over on us. So the drivers have to take those pictures.  I automatically tell the drivers, Soon as pull up on a car, take a picture and put it in the system so I know that’s what you are doing. The tracking system is really great too for finding our drivers when we get a PD (Police Department) call. I need to see who’s closest because we only have a 30 minute window to get somebody there. The GPS system is awesome for that too.  Omadi is great. It really does a whole lot for us at Kwik Tow.

Jennifer, Dispatcher at Kwik Tow

Omadi Makes an Easier Sell for Property Managers
Omadi makes an easier sell for property managers because…they can see what’s going on with their property. It’s all a click away. Omadi was the only towing software out there that would work for our needs. Emailing photos to managers, documenting it, online version so you can have multiple locations dispatching. We like to use Omadi because it [automatically] emails photos to the managers once the vehicle is in tow.

David Padua, Owner at SouthSide Towing

They Customized a Software System Based Around My Companies Needs.
Great people to work with. They customized a software system based around my companies needs and what we actually specialize in. Using Omadi software is pricey, but well worth the investment. There are cheap tow service software systems everywhere out there that do not specialize in certain aspects of a towing operation, like Private Property Impounding. If you are looking for a software that is customized to the services you specialize in, this is it. Great people. Great software.

David Griffiths-Owner, Johnson County Tow Service

I Absolutely Love Omadi!
I absolutely love Omadi! Our company specializes in PPI (private property impounding) and while other tow softwares would work, none are as customizable as Omadi. We worked with Jake, our implementation adviser, to mold Omadi to fit our needs and wants, as well as the needs and wants of our clients. We now have access to EVERYTHING in one software (vs looking in a call book for the call, a log book for the written log, a paper ticket for the release information, the computer log for more information, a picture folder for photos of the tow. . .) EVERYTHING is at the touch of a button! I love that we have support when we need it, and that during the implementation process I had the option to learn how to make changes on my own, or just let them do it. I like to be hands-on, so I chose to learn. I’m no expert, but I do know much more than when I started, and I like that I can make some changes without needing to call and ask for help, even though help is always an option. I love that I can see where our drivers are without needing a separate app for that, and that I can see when they have a car and are on the way to the lot. Our drivers have had great success with learning and executing the app, and our dispatchers love the web version. They do have access to the app as well, but working in the office they have no real need for it. However, if the power or internet were to go out, we could still function completely from our phones, which is also a major plus in my book! If you are on the fence about Omadi, go ahead and jump off because you will NOT regret going with them!

Ashley Miller, Office Manager at Dominion Towing

Love this System!

This system has helped our business succeed in multiple ways. Great at tracking exactly what the business is doing. Customer Service is always great every time I call.

by Eigenberg7

 

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Love the Photos & Customization

I love that every photo I take with the app is GPS stamped and time stamped. It is also nice that you can create custom forms that show on the mobile.

by Dr. Et

 

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Grown another 60% AMAZING SYSTEM!!!

We provide impound services to over 800 apartment/COA/HOA complexes, 3000 commercial plazas and complete roughly 600 impounds a month. Since we debuted this system, we have grown by another 60%. If you are looking for a management system and have the time and dedication to customize to your personal business, this is it!!! Thanks OMADI for this amazing product.

Thomas Wimsatt

 

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Great Management Software

I love this app, it’s a great way use Omadi.  The Support team is awesome too!

by Biodigital_Jazz

 

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Best Application for Impounding

Best Application for Impounding I've had an extremely positive experience with this company. The software quality is phenomenal but the quality of the person you deal with is even better.

by Tow Mater Bloodworth

 

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Best of the Best!

This is the best software for a towing management system private impounding tagging and bagging we love it.

Nathan York

 

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OMADI saved my company

This software has brought organization and success to my company . Others make promises—Omadi delivers!!!

Knights Wrecker

 

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